Managed & Co-Managed IT
Managed IT Services That Keep Your Business Always On
Outgrown your current IT support, stuck with recurring issues, or unsure where your security risks stand? Hyopsys provides fast, reliable IT support and strategic guidance to Philadelphia Businesses and surrounding areas to stabilize your environment, strengthen security, and keep your business moving forward. With Hyopsys, your business is always on.
When IT Finally Stops Holding You Back
The right IT partnership changes what your business is capable of. When you partner with Hyopsys your business is always on. We don’t settle for anything less.
Employees Stay Productive
Your team gets fast support, proactive fixes, and an IT environment that gets out of the way so the work can happen.
The Business Stays Protected
Security, updates, and backups are managed before they become problems, keeping your business protected without slowing anyone down.
Leadership Can Focus on Growth
Technology decisions are aligned with where your business is headed, giving leadership the clarity and confidence to grow.
What Managed &
Co-Managed IT Covers
Proactive Managed
Office IT Services
Day-to-day user support, workstation management, and monitoring keep your office environment stable. Structured oversight reduces downtime and maintains consistency across teams.
Managed
Networks
Routers, switches, firewalls, and wireless infrastructure are maintained and optimized to support secure, reliable connectivity. Network environments are monitored to reduce disruption and maintain performance across locations.
Managed
Servers
On-premise and cloud servers are managed across Windows, Linux, and hybrid platforms. Infrastructure is maintained to remain secure, updated, and aligned with business operations.
Managed
Applications
Critical business applications (including email, ERP, CRM, and line-of-business tools) are configured, updated, and supported. Integration and oversight ensure systems operate reliably together.
Web & Application Development
Custom web and application solutions are designed and maintained to support business goals. Development efforts are structured to align with infrastructure, security standards, and operational needs.
Business
Continuity
Backup, disaster recovery, and continuity planning protect operations from disruption. Recovery processes are documented and reviewed to support a clear path back to normal operations.
Consulting
& Projects
Technology planning, system integrations, and structured project execution help organizations evolve responsibly. Initiatives are coordinated to limit disruption and maintain continuity.
Physical
Office Needs
Cabling, access control, camera systems, and office technology infrastructure are planned and supported to ensure physical environments remain secure and connected.
More Than IT Support.
A Strategic Way to Run Your Business
Whether you need a fully outsourced IT team or looking for specialized support to enhance your internal IT capabilities, we’ve got you covered. Explore ways that you can partner with Hyopsys.
Fully Managed IT
Your IT Partner for Operations & Growth
Fully managed IT is for organizations that want full ownership of their technology handled end-to-end, from daily operations to long-term planning. One team accountable for all of it.
What this looks like:
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Hyopsys serves as your dedicated IT partner, handling both operations and strategy
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Support, monitoring, maintenance, and documentation handled end-to-end
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Employees have a clear, consistent place to go for help
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Leadership works with a trusted advisor who understands the business goals behind every technology decision
Co-Managed IT
Extend Your Team & Elevate Your Strategy
Co-managed IT is for organizations with internal IT staff who want to deepen their capability, close coverage gaps, and gain a strategic partner while supporting the team they already trust.
How responsibilities are shared:
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Your internal team handles front-line support and onsite needs
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Hyopsys provides tools, monitoring, security, and infrastructure oversight so your team can focus on higher-value work
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Both teams align on documentation, systems, and long-term technology direction together
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Leadership gains strategic input and planning support beyond what day-to-day IT can provide
The Foundation Behind Reliable, Scalable IT
Most IT providers are held together by disconnected tools, inconsistent processes, and a reactive approach that leaves gaps you only discover when something goes wrong. Hyopsys is built differently—everything is standardized, integrated, and managed as a complete system, with clear ownership and no single points of failure.
24/7 Remote and Onsite Helpdesk Support
Available nationwide and customized to your needs, your team always has someone to reach whether they are in the office, working remotely, or somewhere in between.
Monitoring, Patching & Network Device Management
Your network devices are continuously monitored and kept up to date, including all physical sites, firewalls, access points, and onsite infrastructure.
Workstation Support for All Users
Every employee gets consistent, reliable workstation support so day-to-day work stays uninterrupted regardless of their role or location.
Application
Management & Support
Your line-of-business applications are managed and supported end-to-end so the tools your team depends on stay running reliably.
M365 & Google Cloud Tenant Management
Your Microsoft 365 and Google Workspace environments are configured, secured, and maintained so your team can collaborate without disruption.
Managed Multilayered Security
Proactive and reactive security protection covers your entire environment, including real-time SOC with EDR and NDR, and Privileged Access Management (PAM) built on zero trust principles.
Vendor Management
Hyopsys coordinates with your technology vendors on your behalf, reducing the time and energy your team spends managing outside relationships.
Virtual CIO (vCIO):
Strategy and Alignment
Your dedicated vCIO provides regular reporting and strategic guidance to keep your technology decisions aligned with your business goals and growth plans.
Inventory Lifecycle Management
Every device and asset in your environment is tracked and planned for so nothing gets overlooked and replacements never catch you off guard.
Health Monitoring
Your computers, network, and Wi-Fi are continuously monitored so potential failures are identified and addressed before they affect your team.
Tested Backups
Your backups are regularly tested and verified so you can be confident your data is recoverable when it matters most.
AI Readiness
Your environment is assessed and prepared to support AI tools and workflows as your business continues to evolve.
Security is where Hyopsys goes beyond what most managed IT providers can offer. From real-time SOC monitoring to phishing defense and privileged access management, your business gets protection that is built to stay ahead of threats.
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What You Get With Hyopsys vs. Other IT Providers
When you partner with Hyopsys you get a team that meets you where you are and is ready to grow with you. Gain access to a dedicated team of IT experts who understand your business, your goals and have the knowledge and experience to get you there.
Hyopsys
Technology decisions tied directly to your growth, margin, and operational goals
We identify and resolve issues before your team feels them
One team owns the outcome from start to finish - no handoffs, no excuses
Predictable, fast response with clear expectations - no chasing updates
A team that knows your users, systems, and priorities.
Straightforward, business-first conversation - not technical runarounds
A living IT roadmap that evolves as your business grows
You always know what’s being done, why it matters, and what you’re getting
Status Quo MSPs
IT operates in a silo, disconnected from the business
You find the problem first—then open a ticket
Issues bounce between techs with no clear owner
You’re left wondering when (or if) you’ll hear back
Whoever is available picks up the ticket
Overly technical explanations that don’t answer the real question
“Strategy” only comes up when something breaks or renews
Black-box support with unclear value
"Had a great week for you guys, you were all over the power outage we had and stay ahead of the entire storm so we could keep things operating. Thank you very much, also Chris handled some malicious email I received very promptly. Always feel secure and safe with you guys. You’re one of our best investments in business these days. Great job, Tim and the team."
Tony Ciaverelli
New Light Enterprises
"Hyopsys delivers exceptional service! The response time is always quick, and the team’s knowledge is truly top-notch. They’re not only professional but also incredibly pleasant and easy to talk to—which makes every interaction a positive one. They even know me by name now, LOL! It's rare to find this level of care and consistency. Highly recommend! "
Ihuoma Oyekanmi
Higgins and Welch
“The HyopSys team is the absolutely best! Top notch IT support!”
Christian Petrucci
The Law Offices of Christian Petrucci
The MSP
Shopping Checklist
Choosing an IT partner is one of the most important decisions a business can make. This checklist gives you the must-have capabilities to look for, the right questions to ask, and the red flags to watch out for so you can evaluate your options and make the switch with confidence.
Frequently Asked Questions About Managed IT Services
Fully Managed means Hyopsys handles all daily IT needs, including support, monitoring, maintenance, and documentation. Co-Managed means we partner with your internal IT team and share responsibilities in a way that supports their workload without replacing them. Either way, your business stays covered.
Yes. That is one of the most common reasons organizations choose Co-Managed IT. Your internal person stays in their role and keeps their expertise. Hyopsys provides the tools, monitoring, escalation support, after-hours coverage, and strategic guidance so they are not carrying everything alone.
Then Fully Managed IT is designed for you. Hyopsys becomes your complete IT team, handling everything from helpdesk support and device management to security, backups, and technology planning. Your employees have a consistent place to go for help, and leadership has a single point of accountability.
Most onboarding takes a few weeks. The timeline depends on your environment's size and complexity, and we pace it carefully to avoid disruption. The goal is to start with a clear picture of your systems so technology can support real work from day one.
Most bad MSP experiences come from fragmented tools, reactive support, and lack of accountability. Hyopsys runs a platform-driven operation with standardized baselines, a team-based delivery model, complete documentation, and scheduled strategic reviews. You are not dependent on one person, and nothing lives in someone's head.
Keep Your Business Always On With
Managed IT Support
Fill out the form to start the conversation. Hyopsys will learn what your teams need to keep work moving, then support your technology with steady care that holds up over time.