Managed IT Services in Philadelphia

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Hyopsys believes in empowering businesses with technology. We consider investing in advanced technology an asset that can give your business returns over time. We have a deep understanding of how Managed IT Services work in Pennsylvania, specifically the Philadelphia area. Our deep-rooted business connections, market comprehension, and localized team members help us cater to businesses across various sectors like the healthcare industry, finance, and manufacturing. We offer a one-stop-shop solution for all your IT needs, including IT solutions, phone systems, connectivity services, cybersecurity, and compliance.

Revolutionize Your Business With Managed IT Services From Hyopsys

At Hyopsys, we always give our customers the most value for their money. Our managed IT services transform and scale your business to the next level. With our expertise and years of experience, we provide a range of services that streamline your operations, increase your productivity, and enhance your bottom line. Our team of IT experts can take care of everything from managing your network and infrastructure to ensuring your data is secure and compliant. We can also help you implement the latest technologies and solutions to help you cut through the noise of competition. Whether you are a small start-up or a large established enterprise, our managed IT services can provide the support you need to succeed in today’s digital world.

Revolutionize Your Business With Managed IT Services From Hyopsys

Our Top Managed IT Support Services

MSPs are integral for businesses to ascertain that their technology infrastructure runs smoothly and securely. In this context, listed below are the top services we render businesses to improve their IT operations, streamline processes, minimize downtime, and stay competitive in today’s digital landscape.

Network Management

Regularly monitoring and managing a company’s computer networks to proactively detect and prevent issues before they become major problems and ensure smooth operation and optimal performance.

Cloud Services

Providing businesses with cloud-based services, such as storage, email, computing power, and software applications, to reduce infrastructure costs and improve flexibility.

Cybersecurity Solutions

Protecting businesses against cyber threats through a range of measures, such as risk assessments, firewalls, antivirus software, data encryption, and employee training.

IT Consulting

Offering businesses expert advice and guidance on IT strategy, including technology selection, system design, and implementation.

Application Management

Managing and maintaining a company’s software applications to ensure they operate efficiently and securely.

Infrastructure Management

Monitoring and managing a company’s IT infrastructure, including servers, storage, and network devices, to ensure optimal performance and availability.

Disaster Recovery and Business Continuity

Helping businesses plan for and recover from disasters such as power outages, natural disasters, cyberattacks, and other disruptions to their IT systems through data backup and restoration services.

Compliance Management

Ensuring businesses adhere to industry regulations and data protection laws to avoid penalties and fines.

Mobile Device Management

Managing and securing mobile devices, including smartphones and tablets, used by employees.

Features of Managed IT Services in Philadelphia

Philadelphia is a bustling city with a large number of businesses that rely heavily on technology to remain competitive. Managed IT services can help these businesses stay ahead of the curve by offering a range of features that improve IT performance, security, and reliability. In this context, we list the top features of Managed IT services in Philadelphia that businesses should consider to maximize their technology investments and ensure smooth operations.

Proactive Monitoring

Continuous monitoring of IT systems to detect and resolve issues before they escalate and cause downtime, crashes, or process disruptions.

Patch Management

Regular updates and patches to software and systems to improve performance, enhance security, and prevent vulnerabilities.

24/7 Help Desk Support

Providing businesses with on-demand, round-the-clock IT support for employees, including remote assistance and onsite support for troubleshooting and issue resolution services for immediate issue resolution and minimizing downtime.

Data Center Services

Providing businesses with secure and reliable data storage and management solutions, including server hosting and data backup services.

Network Security

Comprehensive security measures to protect against cyber threats, including firewalls, antivirus, and data encryption.

Data Backup and Recovery

Ensuring critical business data is regularly backed up and can be quickly restored in the event of a disaster.

Vendor Management

Managing relationships with IT vendors to ensure hardware and software are up to date, and service levels are met.

IT Strategy and Planning

Develop an IT roadmap and strategic plan to align technology with business objectives and drive growth.

Data Management

Management of data storage and backup, ensuring compliance with data protection regulations, and implementing best practices for data security.

Benefits of Managed IT Services in Philadelphia

In today’s digital age, businesses rely heavily on technology to thrive. Managed IT services help companies to get the best out of their technology investments, regulate costs, and improve performance. Here are some of the top benefits that businesses stand to gain when opting to outsource their IT operations.

Enhanced Customer Satisfaction

With fast and reliable IT systems, businesses can provide better customer service, increasing customer satisfaction and loyalty.

Improved IT Security

Managed IT services provide businesses with comprehensive security solutions, protecting against cyber threats and reducing the risk of data breaches

Increased Productivity

With proactive monitoring, regular maintenance, and fast issue resolution, businesses can experience minimal downtime and increased employee productivity.

Cost Savings

Managed IT services can help reduce overall IT costs, including hardware and software expenses, licensing fees, and maintenance costs.

Access to Expertise

Managed IT service providers have teams of highly skilled professionals with diverse expertise, providing businesses access to a range of IT services and support.


Managed IT services allow businesses to quickly scale up or down their IT infrastructure and services as needed without significant capital investments.

Predictable Monthly Costs

Managed IT services typically operate on a subscription-based model, providing businesses with predictable monthly costs and eliminating unexpected IT expenses.

Strategic Planning

Managed IT service providers work closely with businesses to develop IT strategies and roadmaps that align with business objectives and drive growth.

Avoid Penalties and Fines

Managed IT services ensure businesses adhere to industry regulations and data protection laws, reducing the risk of penalties and fines.

Our Process for Delivering Managed IT Services

For a client to choose managed IT service providers (MSP), the provider should be able to answer any question the customer might have. How the MSP conducts their business greatly impacts the client’s decision to pick them for their IT services. Our process is transparent throughout, and we prioritize communication and collaboration, keeping our clients informed and involved in all aspects of the IT management process. Our ultimate goal is to provide a seamless, worry-free IT experience that lets our clients focus on their core business objectives.

We have designed our process for delivering managed IT services to ensure the highest level of performance, reliability, and security for our clients’ IT infrastructure. We start with a comprehensive assessment of the client’s current technology environment, including hardware, software, and network infrastructure. This assessment helps us identify areas of improvement and develop a customized IT strategy that aligns with the client’s business goals.

We set a well-thought-out strategy in place. We cover minute details, including security and multiple compliances. We present the client with different business models to choose from. Our seasoned technicians and engineers then implement and manage the IT infrastructure, offering clients proactive monitoring and maintenance to prevent issues even before they come up. We also offer 24/7 technical support to quickly address pain points, minimizing downtime and disruption to the client’s business operations.

Our Process for Delivering Managed IT Services
Businesses That Rely on Our Expert Managed IT Services

Businesses That Rely on Our Expert Managed IT Services

At Hyopsys, we are proud to have a long list of happy clients that have trusted our managed IT services over the years to support their businesses. Our principle is to provide exceptional service and support to every client who approaches us, regardless of business size or industry. This commitment to excel has earned us a reputation as a trusted partner in the IT industry. Let us hear from some of them how collaborating with us has helped them through their journey. We value their feedback and work on every aspect of our process to provide them with a seamless experience.

Reasons Why Philadelphia Businesses Opt for Our Tailored Managed IT Solutions

Businesses in Philadelphia choose our managed IT services for various reasons, the first being our comprehensive understanding of the market. We deliver what the market demands. Another main advantage of working with us is our ability to provide comprehensive IT support and solutions tailored to your specific needs. We understand every business’s exclusive IT needs and work closely with our client team to customize our services to their distinctive requirements.

With our managed IT services, businesses can focus on their core operations while we handle all their IT needs, from network security and data backups to software updates and hardware maintenance. Additionally, our team of experienced IT professionals ensures that all systems run smoothly, minimizing downtime and maximizing productivity. Our clients bank on us for reliable and efficient IT solutions that can enhance their overall performance.

From small startups to large enterprises, we have helped organizations across various segments achieve their IT goals and improve their operations. With our reliable and cost-effective managed IT services, businesses in Philadelphia can stay ahead of the competition and achieve their goals. We also offer 24/7 support, so our clients can rest assured that we will resolve any issues quickly and efficiently. Get in touch with us to learn more about how we can help you transform your business with our managed IT services.

Reasons Why Philadelphia Businesses Opt for Our Tailored Managed IT Solutions

Managed IT Services in Philadelphia – Frequently Asked Questions (FAQs)

  • An MSP, in broad terms, means a business that provides specialized outsourced services to other companies. While the term is generic, MSPs mainly denote outsourced IT solutions. They deliver a plethora of services, such as data hosting, network support, phone support, applications, security, infrastructure, and cyber security.
  • A hybrid model combines the best parts of a vendor-neutral model and a master vendor model. This model is most suited to address the contingent workforce management needs of clients to offer a fully customized hybrid solution. The aim is to meet all corporate objectives and to create a specific workforce mix for the end organization.
  • A hybrid model is more effective and strategic and is highly customizable based on function, industry, and location. Adopting a hybrid model is the best choice for the future scaling of the business as the model is highly adaptable to growth. It ensures the presence of MSP staff wherever needed (remote or on-site) and maximizes the capabilities of the supply chain and provider.
  • We are an IT company providing world-class technology solutions to businesses across Philadelphia. Our team in Philadelphia can assist with a wide range of managed IT and cyber security solutions, including network security, data backup and recovery, software updates, and hardware repairs. We provide solutions tailored to customer needs.
  • As an MSP, the discovery process is a crucial step to the success of projects. We do not go by the client’s briefing about the network or the inventory list. We conduct a comprehensive scan of the network for accuracy and to gain valuable insights into potential security threats, issues with inventory management, and overall equipment lifecycle.
  • No, we do not require any contracts or long-term commitments for our managed IT services in Philadelphia. We offer flexible plans that can be adjusted as your business grows and changes. It all depends on your choice. If you are happy with the services and the security we provide, you can continue using our services.
  • Our CIO and President, Tim Wicks, has over 22 years of experience in IT infrastructure, operations, and telecom industries. Our team in Philadelphia has 10+ years of experience managing IT systems for businesses across multiple sectors and various sizes, be it SMBs, mid-market, or enterprise-level corporations.
  • Our pricing structure is generally based on the total staff and computers your business has. It grows with the size of your business so you can have expectations of cost. We offer flexible pricing plans that are tailored to your budget and requirements. We customize our solutions based on the unique needs of each client. Rest assured that you will have the most competitive and customizable pricing structure available in Philadelphia.
  • As a matter of fact, yes. We do not work on rigid rules or pre-existing solutions, however, we maximize the potential of what you already have. Our managed IT services are based on the specific needs of your business in Philadelphia. We understand your current software, business process, and future vision. We then work with you to develop a customized IT plan that meets your needs.
  • Protecting client data is our first priority. We are experts in data loss prevention, encryption, endpoint security, firewall, and other options that protect your data. We also procure state or federal compliances like FTC Safeguard, CMMC, HIPAA, PCI, and NIST, spanning industries to secure you from hefty fines for failure and keep the regulators happy.
  • Yes, we are experts in cyber security. We offer a range of cybersecurity services as part of our managed IT services, including network security, data loss prevention, malware protection, firewall, multi-factor authentication, data encryption, intrusion prevention, and much more. We also provide FTC Safeguards, CMMC, HIPAA, PCI, and NIST compliance.
  • Our managed IT services cover the entire Philadelphia area, including the surrounding suburbs. We also offer on-site IT support for businesses located in Philadelphia as part of our managed IT services. You can get in touch with our team for any requirement you have concerning technology, hybrid solutions, and opportunities.
  • We have provided managed IT services to a variety of businesses in Philadelphia, including financial institutions, healthcare providers, engineering, manufacturing, energy, non-profit, pharma, and law firms. We also service various industry segments, from startups to established big businesses.
  • Yes. You can find client feedback on our website. We can also provide references and testimonials from businesses that have used our managed IT services from your industry sector. In concert with further details we provide, this information will give you a truer picture of our capability. Contact us to learn more.
  • We offer 24/7 emergency support to businesses in Philadelphia and strive to respond to all emergencies immediately. Be it the exclusive needs of a mid-market firm, the unique demands of a finance or healthcare firm, or a particular situation, our staff are always willing to help bring the answers to any questions you might have.
  • Check reviews about the company and request viable references. Inspect their experience and track record in managing IT services. Research the range of services they offer. Check if they comply with required certifications and employ a robust security system. Also, note their capability to adapt to your growing business needs.
  • Our pricing models can depend on the size of your project, complexity, scope, and resources used. But we broadly provide different models for customer convenience. For continued services, we offer a fixed monthly flat rate. We also offer tiered pricing for different levels of service. You can also pay per service or device as per requirement.
  • The first perk is the flexibility to focus on business while experts handle your requirements. You save costs by eliminating the need for an in-house IT team. You get access to skilled IT employees and updated technologies. MSPs monitor and troubleshoot potential issues, enhancing productivity and employing the most advanced cybersecurity measures.
  • We craft solid business continuity and disaster recovery (BCDR) plans for every client based on industry and business type. We consider potential risks and vulnerabilities and implement secure backup solutions to regularly store critical data offsite, allowing for quick recovery in case of data loss or disaster. We assess and update the plan for ensured efficiency.
  • These are the two primary factors we consider to protect your sensitive information. We devise regular audit systems and employ firewalls, intrusion detection systems, and encryption to safeguard data from unauthorized access. We procure adherence to industry-specific compliance standards, such as HIPAA for healthcare or PCI DSS for payment card data.
  • You can reduce your IT costs in several ways, including optimizing your infrastructure and incorporating cloud solutions. Also, consider hiring an expert Managed IT services provider, as it is the most cost-effective way to lower your IT costs. Outsourcing your IT requirements is significantly less expensive than having a dedicated in-house team.
  • You can start securing your business online by using strong passwords. You must also ensure regular software updates and provide employee training to meet the minimum cybersecurity standards. However, you must consider hiring managed IT services to secure your online presence holistically with advanced measures, including encryptions.
  • Several ways to protect your business online include hiring a Managed IT services company. Consider securing your online presence with advanced firewalls, encryptions, and the latest antivirus software while regularly monitoring and updating your security measures. It is more convenient to outsource these operations to an expert.
  • The most time-efficient way to fix your IT issues faster is to establish a reliable and responsive IT support system. You must also have proactive monitoring measures and standard troubleshooting documentation to address IT issues more quickly. However, a better option would be to seek help from a Managed IT services company for efficient on-site IT support.
  • The cost of managed IT services can vary based on several factors, including the provider’s ability to meet your needs. Typically, the price of managed IT services can go anywhere between a few hundred to several thousand dollars monthly. Your best option is to hire a service provider with a proven track record of working on similar projects.
  • Although not necessary, a business should have managed IT services to meet its changing digital needs. The need for a managed IT services provider can grow depending on the size of your company or the rate at which it grows. Besides that, companies may hire a managed services provider for more complex IT infrastructure requirements.
  • The standard IT services package from different providers may vary from one to another. However, you can expect a standard managed IT services package to include proactive system monitoring, helpdesk support, data backup, cybersecurity measures, and system maintenance. An expert provider can offer even more advanced IT services.
  • Managed IT services can significantly improve your online capabilities, including your business’s cybersecurity measures. It involves using managed IT services to monitor your IT system continuously and setting up advanced threat detection measures. Besides that, you can also ensure rapid cybersecurity response by outsourcing your IT needs.
  • A Managed IT services company can offer various services that help you streamline your business operations. We can provide advanced IT services such as network management, cybersecurity, cloud computing, data backup, and IT consulting. Moreover, we can even create a custom action map to ensure maximum operational efficiency.
  • When meeting compliance requirements like HIPAA and GDPR, it is best to seek professional help. A managed IT services provider can help you comply with complex data protection standards and ensure your data is always safe. Moreover, they can ensure you don’t succumb to severe cyber attacks and avoid hefty fines for non-compliance.
  • You can consider several factors while choosing a new IT services provider, such as their expertise and reputation. Besides that, you must consider the provider’s service offerings and ensure they align with your expectations. A reliable IT services provider will also extend advanced compliance capabilities.
  • Ensuring a smooth transition of your business operations requires the hands of a professional, especially if your operations are complex. An expert team can meticulously plan the transition while effectively communicating the benefits and risks to shareholders. Furthermore, it can also help you have a contingency plan for every unexpected IT issue.